Yvonne Davies and Gemma Bell explore some examples of how social housing providers are raising the bar on resident engagement.
A rolling charging programme can be an important aspect of a strategic approach to managing risk, writes Jessica Church.
Housing providers must keep working with stakeholders and peers to tackle inequality now that lockdown has lifted, writes Martyn Hague.
The CIH will ensure the reality of equality, diversity and inclusion is embraced across the housing sector, writes Gavin Smart.
Housing associations need to use digital technologies to proactively integrate new ESG standards into their work, writes Jim Darragh.
Combining social value principles with a commercial approach can both improve products and maximise profits, Helen Moore writes.
Data-driven insights are helping housing associations make retrofit decisions based on facts, not assumptions, writes Stewart Little.
Empowering staff to accurately record and manage data about assets should be the priority for social landlords, writes Peter Luke.