Tenants broadly support housing association staff working from home provided that service standards do not slip, a new report has found.
Initially planned to have 100 members, the Panel will now draw from a pool of 600 members to take part in its range of activities.
Between October and December 2020 84% of new homes across England and 87% of new homes in Wales were given an EPC rating of A or B.
GreenSquareAccord says that it aims to improve services for customers, invest more in communities and build 1,000 new homes a year.
The CIH has developed a cross-industry set of standards that can be used by all housing professionals, regardless of their specialism.
Common failures by landlords include delays in resolving issues and “weak and long-term” contracts, the Ombudsman found.
Shared ownership completions have more than quadrupled since 2015/16, the report by the University of Cambridge and SO Resi found.
The Resident Panel will be made up of around 100 residents of landlords signed up to the Housing Ombudsman’s scheme.
Housing associations are seeing more residents on housing benefit and in need of support since March 2020, a new report has found.
90% of ACM high-rises have been remediated or have work on site, the government’s latest Building Safety Programme update revealed.