CTG promises broadband for poorly served communities

Complete Technology Group will improve the broadband capability of 700,000 homes across the UK after securing £125m investment from InfraRed Capital Partners.
A woman working from a laptop computer at home.

Complete Technology Group (CTG) is preparing to improve the broadband capability of 700,000 homes across the UK after securing £125m investment from InfraRed Capital Partners (InfraRed). 

CTG was established during the Covid pandemic by a group of four experienced infrastructure experts with the aim of improving fibre optic connectivity to poorly served communities, including multi-occupancy, social and new-build housing, whilst driving up installation standards and accountability, and reducing the risk of fire.

InfraRed’s investment in CTG’s Complete Fibre division – on behalf of InfraRed Infrastructure Fund V – will enable the company to work with social and private landlords and developers, including local authorities and housing associations, to provide multiple fibres in a single installation that can serve an entire building.

Complete Fibre will benefit all involved:

  • Landlords gain a single multi-fibre installation at no cost to them. This improves safety and provides gigabit-enabled future-proofed buildings, all with a reduced carbon footprint;
  • Residents gain fast reliable broadband, a greater choice of provider, and less disruption; and
  • Broadband providers obtain easier access to homes, reduced risk and the ability to speed up deployment.

The investment from InfraRed supports the development of CTG’s Complete Fibre division, which takes an innovative approach to providing a multi-fibre system in a single installation. This protects the integrity and safety of the building and enables broadband providers to easily connect their cables to the building and offer their services to all residents in the block.

Besides the benefits of increased safety, choice for tenants, reduced costs and lower disturbance, there are significant carbon savings too, in comparison to multiple individual installations by broadband providers.

Complete Fibre will future-proof buildings and enable landlords to take advantage of emerging building management technology. The investment from InfraRed enables CTG to hire around 100 people in the weeks and months ahead.

Eddie Minshull, CEO of Complete Technology Group, said: “We are delighted to have secured this major investment from InfraRed, which allows us to accelerate our delivery and bring about positive change to tenants, landlords and the telecommunications sector. We will be working with landlords to help them improve fibre connectivity in their buildings in a safe, reliable and accountable way, while reducing fire and safety risks to their buildings.

“We will apply the highest safety standards. Broadband providers will be able to access homes more easily, reduce their risk, and up-scale their operations, while residents will get a greater choice of provider and less disruption. It is a win-win-win all round.”

Minshull said at a time when the health and safety of social housing and multi-occupancy accommodation was under the spotlight – Complete Fibre would play a crucial role in helping to raise standards and accountability in both the housing and telecommunications sectors.

And following on from the experiences of home-schooling during the pandemic, when many children were unable to access online lessons due to poor or non-existent broadband and technology – CTG was hoping to be the catalyst for change, making broadband connectivity more accessible to thousands of homes.

Minshull said networking the nation was an urgent priority and was part of the Government’s ‘Gigabit Britain’ policy but said safety could not be compromised by speed. He said the Grenfell tragedy had triggered a robust legislative and regulatory response, including the concept of the ‘Golden Thread’ of accountability.

“By working with leading housing groups to develop clear and consistent standards for access agreements, installation and fire-stopping within their homes, CTG will be part of this robust response,” added Minshull.

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