ForHousing appoints new head of building and customer safety

Sue Dunphy has been appointed as head of building and customer safety at Cheshire home provider ForHousing.
Sue Dunphy Headshot

Sue Dunphy has been appointed as head of building and customer safety at ForHousing.

The progressive landlord, which manages 24,000 homes across the North-West, is dedicated to providing quality homes and places. Sue will be leading a team responsible for managing the safety of 17 high-rise buildings – 12 in Salford and five in Knowsley. Her remit also covers the three blocks of a total of 394 homes being built at Dock 5 in Ordsall. Phase 1 of Dock 5 – 121 homes – has just completed.

The team will take a proactive approach and will work closely with tenants to shape the service provided to them, setting up a new tenant-led building safety forum. Sue began working in housing at the age of 17 through a youth training scheme. Her career in the sector now spans 35 years – during which she has gained a wide range of experience in a variety of tenant focused roles. Sue moved into safety and compliance in 2009 and her most recent role was as strategic lead for health and safety at ForHousing.

ForHousing takes the safety and wellbeing of tenants extremely seriously. In the aftermath of Grenfell, the organisation was one of the first to install sprinklers in all its high-rise buildings to offer extra protection and reassurance to tenants to ensure they felt safe in their homes.

Commenting on her appointment Dunphy said: “I am really proud to have been appointed to this vital new role. At ForHousing, we are embracing the changes the Building Safety Bill will bring and see it as an opportunity to increase tenant engagement on high rise safety. I’m looking forward to working with my team to actively involve tenants in decision making through the new tenant-led building safety forum we are developing. We want to ensure they are on this journey with us. At ForHousing we have a strong foundation of excellent standards of safety in place, and myself and my team will be dedicated to improving these further across the high-rise blocks.”

The Building Safety Bill was introduced to give tenants and homeowners more rights, powers and protections following the Grenfell Tower tragedy in 2017. It will ensure an accountable person is responsible for every high-rise block in the country.

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