Get set for Interim Support

By Rob Bryan, Operations Director, Vantage

As we emerge from the pandemic, the “to do” list of most social housing executives is substantial.  Building safety, stock decarbonisation, development, housing white-paper response and navigating the post-Brexit world will all be priority focus areas.  Then there are the challenges of supporting staff as they return to the workplace, and the economic and social consequences of the post-covid environment, with growing waiting lists and increased arrears, and many residents needing support at a difficult time.

With resources stretched, many organisations will look externally to increase capacity – in many cases from interims.

Interims have become a vital resource for delivering business transformation and service improvement.  Engaging highly skilled interims, be it from a housing or “out of sector” background, has helped organisations evolve and achieve their strategic objectives.

So how can you position your organisation to attract the best interim talent in the market while minimising your financial outlay?

  1. Provide a clear brief

Articulate exactly what you need an interim to deliver for you, including specific outcomes and timescales.  You’ll attract an interim with the appropriate skills and experience and you’ll save m­­oney as they won’t have to spend time unpicking what needs to be done.  You can also refer to the brief at project milestones and the end of assignment review to demonstrate return on investment.

  1. Ensure everyone is on the same page

Problems can occur if key stakeholders don’t know what the interim has been engaged to do, or have differing views on what needs to be delivered.  This can impact the success of the project and cause friction, delays and increased costs.  Involve key members of the team in designing the brief and at a minimum share the project overview.

  1. Plan ahead

Where possible look for an interim in advance of your need for them.  Often, the ideal interim will be engaged on another project, so planning ahead increases your chances of securing them for their next assignment.

  1. Limit unnecessary meetings

Interims are usually engaged to deliver a project with a defined scope and, therefore, other business that doesn’t affect or interact with that project is largely irrelevant.  Inviting interims to meetings where the project is not central to discussions is a waste of your time and theirs and can be a source of frustration.

  1. Assess each interim assignment for ‘IR35’ status

As well as being important for off-payroll (IR35) compliance, assessing each assignment will create a positive impression to the interim market that your organisation takes a fair approach to determining IR35 status.  Accurately assessed “outside of IR35” assignments are particularly attractive to interims, but many are flexible and will consider “inside” roles too.  Use a robust IR35 assessment tool to give everyone confidence that an assignment status has been determined correctly.

Vantage are a specialist consultancy services and interim provider to the social housing sector.  Please visit for information or contact Rob Bryan at

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