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Improved insulation works underway for NCHA customers

The ‘Retrofit’ team at NCHA (Nottingham Community Housing Association) have been out in force beginning work on improved insulation for customers in Nottinghamshire.
NCHA-PR-23-021. Sheila Evans, Jen Wilson and Livia Williams

The work will increase energy efficiency to customers’ homes with an Energy Performance Certificate (EPC) lower than ‘band C’, helping homes stay warmer for longer using less energy.

The works include external wall insulation, improving loft insulation and, where needed, replacing windows and doors. They’ll also be improving ventilation, to ensure good internal air quality and help keep homes free of damp and mould.

Jen Wilson is a volunteer customer retrofit champion for NCHA. She is assisting the project team and keeping an eye on the quality of the work. She explained: “These insulation works will have such a positive impact for people, particularly during the cost of living crisis.

“The homes will be warmer in the winter and should bring people’s energy bills down. It’s really exciting to see the project progressing, and I can’t wait to come back in a few months’ time to see the difference the insulation has made.”

Matt Score, Retrofit Manager at NCHA, added: “It’s so great having Jen on board. She’s a great advocate for the work we’re doing, checking up on quality, and letting customers know what the work is all about.”

The upgrades have been funded by wave one of the Social Housing Decarbonisation Fund (SHDF). Earlier this year the fund announced wave two, which will provide funds for NCHA to bring 300 more homes up to EPC ‘band C’.

NCHA, who manage 10,000 homes across the East Midlands, are working with contractors Westville and Surefire on the first wave of the project to update 30 homes in North Nottinghamshire and a further 30 in Nottingham City.

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