New apprentices to keep communities safer 

The scheme, launched by Resolve, aims to tackle ASB and make communities safer through its expert training, support and guidance.
Rebecca Bryant

Applications for a first-of-its-kind apprenticeship to train people as ASB (antisocial behaviour) & community safety officers have been ‘overwhelming’ according to the organisation which has designed the new programme. The scheme, which will welcome its first cohort of apprentices in April, has been launched by Resolve, which aims to tackle ASB and make communities safer through its expert training, support and guidance.

Resolve’s new initiative will see apprentices spend two years learning in the classroom and on the job to qualify as ASB & community safety officers. The qualification will be a great first step into a fulfilling and challenging career tackling ASB. The new role is part of a wider focus on professionalising the antisocial behaviour sector to ensure those who are working to end ASB understand the complexities and nuances of supporting those who are victims of crime, the underlying causes and preventative measures.

Suited to those who have no prior experience or wishing to upskill or change career paths from within the housing sector, apprentices will learn the theories and practical skills needed to effectively respond to reports of ASB in communities. Training will include investigation techniques, tools to resolve issues, effective partnership working, legal aspects and more. Resolve is a centre of excellence solely focused upon community safety and tackling antisocial behaviour (ASB). Its members include housing associations who collectively own more than three million homes, and local authorities who account for 25% of members.

Research released by Resolve last year revealed that more than one fifth of people said that ASB incidents made them feel unsafe where they live. Official figures show ASB has risen during the pandemic making it a critical issue for landlords and government.

Rebecca Bryant OBE, chief executive of Resolve said; “A professional and collaborative approach is needed if we are to tackle ASB and make communities safer for tenants. This apprenticeship programme is a big step in the right direction. ASB is a complex area of work and requires real expertise, skills and understanding due to its intersection with areas such as mental health, safeguarding, domestic abuse and substance misuse. We are pleased to have created this specialist programme and qualification which will be the start of developing a highly trained team of ASB & Community Safety Officers. Resolve is a national centre of excellence, and we’ll have some very experienced people leading the programme. The apprentices will gain a huge amount of knowledge including managing risk, the legalities, effective partnership working and communication skills.”

For more information about the course please contact or 0161 260 0281.

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