Anne Marie Forsyth, Chief Executive of CCA said: “It’s been a challenging two years for us all. Many difficult situations have been faced, ways of working disrupted, and customers needing support more than ever.
It is a real privilege to learn of the approaches taken to safeguard excellent practices, supporting customers and employees through a significant period of uncertainty.
Huge congratulations to the winners [One Vision Housing] who truly represent the best in customer service.”
One Vision Housing is part of The Sovini Group, a unique end-to-end property and construction organisation with a commitment to creating opportunities and changing lives for its residents.
Ian Mitchell, Managing Director of Housing at The Sovini Group said: “Our customers are at the heart of everything we do here at the Group, and we are incredibly proud of our Customer Access Team who have received this well-deserved award.”
He added “As an organisation we will continue to strive for excellence as we set industry benchmarks through our innovation and long-term commitment to continuously improving customer experience.”
To learn more about One Vision Housing, its certifications, and awards, please visit ovh.org.uk.