Yvonne Davies and Gemma Bell explore some examples of how social housing providers are raising the bar on resident engagement.
social housing white paper
Our latest roundtable looked at how data, analysis and collaboration technology could help the sector empower local communities.
The sounding board will help the regulator decide how to implement the new measures outlined in last year’s Social Housing White Paper.
After the last 11 years, social housing finds itself in a very different landscape, writes Rose Klemperer of Penningtons Manches Cooper.
In the post-pandemic world we should focus on being caring and daring, not compliant, writes Graeme Foster, CEO of Alpha Living.
Landlords must learn from regulatory downgrades and adapt to the new requirements of the Social Housing White Paper, Phil Morgan writes.
Katie Teasdale will fulfil the new role which is dedicated to overseeing customer communications, engagement, complaints and feedback.
Initially planned to have 100 members, the Panel will now draw from a pool of 600 members to take part in its range of activities.
The Make Things Right campaign will give social housing residents advice on how to raise complaints and escalate them if necessary.
We speak with Gavin Smart about the CIH’s current challenges, the state of the sector, and what social housing’s purpose should be.