Julie Hoyle from close to Scarborough and Leeds-based Roger Hargreaves took to a virtual stage on Wednesday 16th November at the 11th National Tenant Panel Conference. Roger and Julie shared their experiences as residents of Together Housing and are both long standing involved tenants.
Organised by leading housing body, The Northern Housing Consortium, the event featured a range of speakers and practical workshops, discussing the theme of Strengthening Resident Influence.
Julie and Roger are both members of the Scrutiny Panel which provides invaluable insight to how Together Housing delivers its services.
A long-standing resident of 20-years Julie Hoyle, said: “I understand the importance of having my voice heard. By being a member of the Scrutiny Panel I can be the voice for the wider tenant community and help ensure the services offered by Together Housing meet the needs of our tenants and residents.”
Roger Hargreaves who has 13-years’ experience as a Together Housing tenant and is vice-chair of the scrutiny panel added: “This event was an excellent opportunity to share our experiences of living in social housing and what it is like to be an active and involved tenant. It has been great to hear about what other housing associations are doing to give their tenants a voice.”
Julie and Roger were supported at the event by Daniel Klemm, Together Housing Group’s director of customer experience and communications. Daniel outlined Together Housing’s approach to being open and transparent, acting on customer feedback and the importance of engaging residents.
Image: Together Housing Group tenant Roger Hargreaves, who took to the stage online at November’s National Tenant Panel Conference, saying: “This event was an excellent opportunity to share our experiences of living in social housing and what it is like to be an active and involved tenant. It has been great to hear about what other housing associations are doing to give their tenants a voice.”